Testimonials
Our Reviews
Very good costumer service
Shkumbim BinakajWhile we don’t usually leave reviews, we just received exceptional service from this location and wanted to make sure they were recognized. We leased a Jetta from this location today and the staff are incredibly accommodating and professional. We worked with product specialist Sheldon Patrick, who was responsive and worked hard to get us a great deal on our car. We particularly liked the fact that he was honest with us about what deal we can realistically get and was not pushy with up selling options we didn’t need. Would definitely recommend going to this dealership and ask for Sheldon.
Peggy McPhailThank You Wilson for hooking us up with the new GTI, wife loves the car and buying from VW downtown was the best car buying experience ever, nobody could find us tornado red and you did it in 10 min, you’re a man of your ward brother thanks again💪🏻👊🏻
Arek NalichowskiWonderful service and great value!
Christine MaioranoBayne at this dealership is top notch! No high pressure tactics, is a straight shooter, and he truly wants his customers to leave happy! If you're in the market for a VW, go see him!
Frank LeeDan Banh, one of the sales manager there has been incredibly friendly, helpful and accommodating throughout the purchasing process. Also got a great deal on the car. The rest of the staff is also polite & professional. Very happy with the service overall! Would definitely consider coming back here to purchase another car in the future!
David WangI like staffs and all friendly.
San San MawAmazing service ! This is my second new VW in the last 6 years and I will only let them fix my cars. Staff are courteous and professional, knowledgable and very customer focused. They wash my car every time it goes in no matter how small the job. Really like this place !
Peter CauchiHad a great experience with Down Down Volkswagon. Especially with sales person Colin Sweet. Amazing customer service and attention to the little details. Would highly recommend!
Jennifer CranstonMy goal was to find and purchase a new car within a few days. A little stressful but mission accomplished thanks to VW Downtown! I checked out a few dealerships for comparison and in the end, the choice was easy. I received excellent service across the board from these folks. It started with Colin Sweett (my top notch Sales Consultant) and ended with Hayleigh Dyck (my super knowledgeable Delivery Specialist). I had a few minor issues shortly after picking up my car which they took care of professionally and quickly. Customer service is everything to me so I couldn’t ask for more. If you’re in the market for a new car, I highly recommend this dealership!
Regina ChoFrom walking in the door for the first time to driving away with our new car, service was top shelf all the way. Big thank you to Colin, Hayleigh, and Allen for making our experience one of the best we’ve ever had. Cheers
Wilson TaveiraNice people
Robert Burland