Testimonials

(Mar., 2021) We have now leased our second Golf from VW Downtown, this time a GTI model. We liked the current Golf model a lot, and as it was being changed next year we decided to renew our lease a year early. Colin Sweett was our sales rep again, and he is both knowledgeable and a Golf GTI enthusiast. He made it very easy to arrange a test drive, to compare options, and to arrange favourable terms on the new lease. We'd also like to thank MariVic in Finance for handling the delivery paperwork. Again, a 10 out of 10 experience. (Feb., 2018) We recently leased a new Golf (1.8T Highline) from VW Downtown and had a very positive experience with Product Specialist Colin Sweett and other staff. Colin was very knowledgeable about the features of the various Golf models, and provided three test drives, including a test of the camera and backup features in our home driveway. We also obtained detailed lease pricing of different options to suit our budget, and took advantage of a VW discount. We are looking forward to driving our new car with its many safety and convenience features! Thanks Colin, Hayleigh (delivery) and Steve (finance) - 10 out of 10.

Adrian in service and Kris in parts are experienced veterans that work hard and are very knowledgeable. Been dealing with these guys for 4 years. The detailers care and work hard to deliver cars for customer perfect without flaw. Great dealership.

I usually don't write google reviews but my experience at Volkswagen Downtown Toronto was immaculate I have to write one and let everybody know about it. I met with Sales rep Navid Saremi and he went above and beyond to show me the car and answering any questions I have. He is super nice and very knowledgeable about cars. He provided a lot of useful information and I am thankful of him for that. I never had the same experience at another dealership. He was very customer focused, professional and provided an exceptional service. If you are going to Volkswagen Downtown Toronto I definitely recommend working with Navid Saremi. Thank you again.

I’ve had my current vehicle serviced here for the past few years and recently had the pleasure of working with salesperson Peter Garas. Both experiences have been excellent!

Happy with my experience purchasing a CPO 2017 Golf here. Luis Oh helped me out and he was very patient as I wanted to test drive two separate models before taking several days to make a decision. He was also well-informed about the features of each car which made deciding between the two easier. Thanks VW Downtown!

I was in the market for a new car, and had always had my mind set on a Jetta. Started checking around at different dealerships online. Had a couple of bad experiences with some of the other vehicles i viewed/test drove (dodgey histories, etc.) at other non-Volkswagen dealerships, and i was beginning to think i wouldn't find what i was looking for. Then i came across a particular VW at Volkswagen Downtown Toronto. From the moment i contacted them and starting chatting to Luis the sales specialist, all my fears started to disappear. He was very quick, and able, to answer any questions i had. Checking out the car before and after my test drive, he was able to quickly, and satisfactorily, answer any queries i had about the car, it's history, features, etc. Since i drove it off the lot, it has been running like a dream. It can be very daunting buying a car, especially during the current situation in the world, but Luis and the team at VW Downtown really helped to make it as painless as possible, gave me peace of mind, and i will most definitely be sending my business their way again in the future. A+ 5 Stars!!

I had the pleasure of being helped by David Paradis in my search for a vehicle. He was extremely helpful and pleasant to deal with. He took the time to present all the different options and pros and cons of various models along with being a good passenger during the test drive. Very happy with my experience. Thanks David!

What a great experience! I worked with Luis Oh and he was friendly, professional and very knowledgeable of the lineup. I recommend you ask for him!!

Just recently a took possession of a new 2021 Tiguan . The car is something, can t wait for the carpooling to start up to utilize the third row. Or get on the road for a long trip, the vehicle has pep and comfort to boot. This was all possible by the work of David Paradis. We had a 2017 Tiguan and thought of trying something else. David’s professional and knowledgeable approach made the process easy. Cheers David.